Aug
12
20:30
Successful Onboarding - Successful Customers
Workshop
Hebrew Session
Adi Janowitz
RVP Customer Success EMEA @ WalkMe
My biggest passion is people! Add that to technology - that’s me! I am a firm believer in technology as a mean to help create a better world. I want to take part in making this world better, using technology as a tool. Sitting on the intersection between Technology and Business, pioneering the Customer Success arena in Tel-Aviv, I am best at leading organizations to success in their growth stage. I bring deep technical knowledge combined with the wisdom to turn this knowledge into solutions and serve it to clients as a win-win solution.
More about 
Adi Janowitz
- The Customer Journey with SaaS products - Onboarding - when does it start? when does it end? - Onboarding - step by step - What are the key parameters for successful onboarding? - How do we differentiate between customers? - How can we build a methodology that is unique per customer segment?
Questions this talk answers:
01
Customer Journey, and onboarding as a step in that journey
02
Key Criteria to Successful Onboarding
03
Same Onboarding to All Customers?
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Adi Janowitz
RVP Customer Success EMEA @ WalkMe
About
Adi
My biggest passion is people! Add that to technology - that’s me! I am a firm believer in technology as a mean to help create a better world. I want to take part in making this world better, using technology as a tool. Sitting on the intersection between Technology and Business, pioneering the Customer Success arena in Tel-Aviv, I am best at leading organizations to success in their growth stage. I bring deep technical knowledge combined with the wisdom to turn this knowledge into solutions and serve it to clients as a win-win solution.
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