In this Jolt session, Jesse Day teaches us the importance of translating what happens on the backend for our users to understand. Generating copy to explain complex topics, such as error messages and user processes, can leave designers and copywriters feeling frustrated and stuck. Together, we'll learn the significance of making software sound human, how to identify our brand tone and voice, and the process involved in measuring the impact of our words on a user's experience.
Questions this talk answers:
How do I translate what happens on the backend, to the other side of the screen?
How do I make software sound human?
How do I define my brand tone and voice?
Get a learning Membership