JOLT 1

DECONSTRUCTING CONFLICTS

Hi guys!
Having the ability and the emotional intelligence, to successfully handle interpersonal conflicts at work takes patience, practice & a positive attitude. Invest the time, and get comfortable being uncomfortable.

Leadership
  • Create Content — Gives the most benefit.
  • Publish Content  — make it personal.
  • Public Speaking — find opportunities
  • Be Active — Build relationships.
  • Public Speaking — find opportunities
  • Participate — in relevant communities.
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In this Jolt session, Marcelle Yeager teaches us how to elevate our resume get the interviews we want. While resume practices differ across the world, the basic principles are the same for creating a unique resume that will get you invitations to interview. Bring your resume to this hands-on session, where we'll learn practical tools and questions to ask ourselves, as well as obtain peer feedback to enable you to write a top-notch resume that is tailored for the positions you want.

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“Personal branding is the process of actively managing the way a person wants to be perceived.”
QUOTE
Leadership
  • Create Content — Gives the most benefit.
  • Publish Content  — make it personal.
  • Public Speaking — find opportunities
  • Be Active — Build relationships.
  • Public Speaking — find opportunities
  • Participate — in relevant communities.
LIST
Free Text Frame
LIST

In this Jolt session, Marcelle Yeager teaches us how to elevate our resume get the interviews we want. While resume practices differ across the world, the basic principles are the same for creating a unique resume that will get you invitations to interview. Bring your resume to this hands-on session, where we'll learn practical tools and questions to ask ourselves, as well as obtain peer feedback to enable you to write a top-notch resume that is tailored for the positions you want.

“Personal branding is the process of actively managing the way a person wants to be perceived.”
QUOTE
Leadership
  • Create Content — Gives the most benefit.
  • Publish Content  — make it personal.
  • Public Speaking — find opportunities
  • Be Active — Build relationships.
  • Public Speaking — find opportunities
  • Participate — in relevant communities.
LIST
Leadership
  • Create Content — Gives the most benefit.
  • Publish Content  — make it personal.
  • Public Speaking — find opportunities
  • Be Active — Build relationships.
  • Public Speaking — find opportunities
  • Participate — in relevant communities.
LIST
Free Text Frame
LIST

In this Jolt session, Marcelle Yeager teaches us how to elevate our resume get the interviews we want. While resume practices differ across the world, the basic principles are the same for creating a unique resume that will get you invitations to interview. Bring your resume to this hands-on session, where we'll learn practical tools and questions to ask ourselves, as well as obtain peer feedback to enable you to write a top-notch resume that is tailored for the positions you want.

IMAGE
“Personal branding is the process of actively managing the way a person wants to be perceived.”
QUOTE
Leadership
  • Create Content — Gives the most benefit.
  • Publish Content  — make it personal.
  • Public Speaking — find opportunities
  • Be Active — Build relationships.
  • Public Speaking — find opportunities
  • Participate — in relevant communities.
LIST
Free Text Frame
LIST

In this Jolt session, Marcelle Yeager teaches us how to elevate our resume get the interviews we want. While resume practices differ across the world, the basic principles are the same for creating a unique resume that will get you invitations to interview. Bring your resume to this hands-on session, where we'll learn practical tools and questions to ask ourselves, as well as obtain peer feedback to enable you to write a top-notch resume that is tailored for the positions you want.

IMAGE
“Personal branding is the process of actively managing the way a person wants to be perceived.”
QUOTE
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takeaways
Diagnosing conflict model

This model will help you to get to the roots of the conflict.

takeaways

Peace is not absence of conflict, it is the ability to handle conflict by peaceful means.
- Ronald Reagan

takeaways
Levels of complexity

It's important to define the complexity level - to each one of the levels there are different ways to deal with.

takeaways
Additional variables in conflict
further
Use It, Don’t Defuse It

We discussed the negative and positive outcomes of conflict and found that conflict is neither good nor bad. Rather, harnessed correctly, conflict can produce innovative, creative, and transformational results. Invest 18 minutes in learning  two magic ingredients that will help you work with any team you care about.

assignment
Discover how you approach conflicts

In our next Jolt, we will identify our personal conflict-resolution tendencies. Take this questionnaire to discover how you approach conflicts. We will then differentiate between when it is effective to use each style.

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further
There are three sides to every argument

We talked about distinguishing the sides of the conflict, let’s explore another point of view.

Read article

Thinking task

Think about a conflict that you have witnessed (not involved with) in your workplace. Diagnose the conflict and suggest a solution according to the Diagnosing Conflict Model we learned. See “Takeaways” section. Please be ready to share in our next Jolt.

assignment
DECONSTRUCTING CONFLICTS
JOLT 1